Go Down Under – Terms & Conditions


Welcome to Go Down Under.

By purchasing, accessing, or using our website, online courses, digital products, templates, downloads, support services, and related resources (collectively, the “Services”), you agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree with these Terms, you should not purchase or use our Services.


1. About Go Down Under

Go Down Under provides educational online courses, downloadable resources, templates, guides, checklists, and practical information designed to help travellers and Working Holiday Visa holders prepare for living, travelling, and working in Australia.

Our content may be based on publicly available information, official sources, general educational information, and personal experience.

We make reasonable efforts to keep our content useful and current. However, Australian laws, visa requirements, government policies, employment conditions, and procedures can change at any time.


2. Educational Purposes Only

All information provided by Go Down Under is for general educational and informational purposes only.

Go Down Under is not:

  • A registered migration agent
  • A law firm
  • A legal adviser
  • A financial adviser
  • A tax adviser
  • A recruitment agency
  • An employment agency

Nothing contained in our courses, videos, templates, downloads, or other Services constitutes migration, legal, tax, financial, employment, or other professional advice.

You are responsible for verifying important information with the relevant Australian Government department, official authority, employer, or appropriately qualified professional before making decisions based on that information.


3. Visa and Migration Information

Information relating to Working Holiday Visas, regional work, specified work, sponsorship, skilled migration, permanent residency, or other visa pathways is provided for general educational purposes only.

Go Down Under does not determine whether you qualify for a visa or migration pathway and does not guarantee the outcome of any application.

Visa requirements and government policies can change. You should always check the latest requirements with the relevant Australian Government authority or seek professional advice where appropriate.


4. No Guarantees

Every person’s circumstances are different.

Go Down Under does not guarantee:

  • Visa approval
  • Employment
  • A particular job or employer
  • A particular salary or level of income
  • Regional work eligibility
  • Completion of specified work requirements
  • Sponsorship
  • Permanent residency
  • Accommodation
  • Financial success
  • Business success
  • Any particular travel experience
  • Any particular outcome from using our Services

Your results depend on factors outside our control, including your qualifications, experience, location, personal circumstances, decisions, employment market conditions, employer requirements, government policies, and changes to Australian laws.


5. Course Access

After successful payment, you will receive access to the digital products and course materials included in your purchase.

Unless otherwise stated, your purchase provides a single-user licence.

Your account and login credentials are personal to you and must not be shared with another person.

You must not allow another person to access your purchased course through your account.

We reserve the right to suspend or terminate access where we reasonably believe that account sharing, unauthorised access, or another material breach of these Terms has occurred.


6. Licence to Use Course Materials

Your purchase grants you a limited, non-exclusive, non-transferable licence to access and use the purchased course materials for your own personal, non-commercial use.

You must not:

  • Copy or reproduce course materials for distribution
  • Share your login credentials
  • Share or distribute videos, PDFs, templates, downloads, or other course materials
  • Upload our content to another website, platform, social media account, or file-sharing service
  • Sell, sublicense, or redistribute our content
  • Use our materials to create or operate a competing commercial product
  • Modify our materials for commercial purposes
  • Remove copyright, ownership, or other notices
  • Systematically reproduce or extract substantial portions of our content

This licence ends if you materially breach these Terms.


7. Intellectual Property

Unless otherwise stated, all original content provided by Go Down Under remains the intellectual property of Go Down Under or its applicable licensors.

This includes, without limitation:

  • Course videos
  • Presentations
  • Written lessons
  • Worksheets
  • Downloadable PDFs
  • Resume templates
  • Cover letter templates
  • Job application resources
  • Notion templates
  • Trackers
  • Checklists
  • Graphics
  • Logos
  • Branding
  • Written content
  • Course structure
  • Other original educational materials

Purchasing a course does not transfer ownership of our intellectual property to you.

No part of our content may be copied, reproduced, distributed, sold, or commercially exploited without our prior written permission, except where permitted by law.


8. Lifetime Access

Where a course is advertised as including lifetime access, this means access for as long as Go Down Under continues to operate and makes that particular course or product available.

We may update, replace, modify, or discontinue individual course materials where reasonably necessary, including to reflect changes in laws, government policies, technology, or educational content.

Nothing in this section limits any rights you may have under applicable consumer law.


9. Personal and WhatsApp Support

Where personal support or WhatsApp support is included with a particular purchase, the duration, scope, and conditions of that support will be specified on the relevant product or sales page.

Unless otherwise stated:

  • Support is provided only for the period included with your purchase.
  • Support is intended for general questions relating to the Services.
  • Support does not constitute migration, legal, tax, financial, employment, or other professional advice.
  • We aim to respond within the support hours or response timeframe stated at the time of purchase, but response times cannot always be guaranteed.
  • Support does not guarantee a particular outcome.
  • We may decline requests that fall outside the scope of the purchased support service.

Please avoid sending unnecessary sensitive personal information through WhatsApp or other communication channels.


10. Employment and Job Information

Where Go Down Under provides job leads, employer information, job-search resources, or employment-related guidance, this information is provided for general informational purposes.

Job vacancies, employers, wages, conditions, locations, and requirements can change or become unavailable without notice.

Go Down Under does not guarantee that:

  • A listed position remains available
  • An employer will respond
  • An employer will offer you employment
  • You will meet an employer’s requirements
  • You will receive a particular wage
  • A particular job will count towards any visa requirement

You are responsible for independently verifying employment conditions and determining whether a position is appropriate for your circumstances.


11. Payments and Pricing

All prices are displayed in Australian dollars (AUD) unless otherwise stated.

Payments may be processed through third-party payment providers.

Go Down Under does not intentionally store your complete payment card details where payment processing is handled by a third-party payment provider.

We reserve the right to change prices for future purchases. A price change will not affect an order that has already been successfully completed, except where otherwise required by law.


12. Refunds and Australian Consumer Law

Our Refund Policy applies to purchases of our Services.

Because our products may consist of digital content that can be accessed immediately after purchase, change-of-mind refunds may not always be available.

However, nothing in these Terms or our Refund Policy excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable law where those rights cannot legally be excluded, restricted, or modified.

If you experience a technical problem, believe that digital content is faulty, or believe that your purchase does not meet your consumer rights, please contact us so that we can assess the issue and provide an appropriate remedy where required.


13. Third-Party Websites and Services

Our Services may contain links to third-party websites, including:

  • Australian Government websites
  • Employers
  • Travel providers
  • Accommodation providers
  • Insurance providers
  • Banks
  • Recruitment platforms
  • Other external services

These links are provided for convenience and informational purposes.

Third-party websites and services are independent from Go Down Under.

We do not control and are not responsible for their:

  • Content
  • Accuracy
  • Availability
  • Pricing
  • Products or services
  • Terms and conditions
  • Privacy practices
  • Decisions or actions

You should review the applicable terms and policies of any third-party service before using it.


14. Affiliate Links and Commissions

Some links, recommendations, or resources provided by Go Down Under may be affiliate links.

Where an affiliate relationship exists, Go Down Under may receive a commission or other benefit if you make a purchase, booking, or other qualifying transaction through the relevant link.

Affiliate commissions generally do not increase the price you pay.

We may recommend third-party products or services that we believe may be useful to our audience. However, you are responsible for deciding whether any third-party product or service is suitable for your individual circumstances.


15. Disclaimer

Our Services are provided for general educational purposes and, to the extent permitted by law, on an “as is” and “as available” basis.

We make reasonable efforts to provide useful and accurate information, but we do not guarantee that all information will always be:

  • Accurate
  • Complete
  • Current
  • Error-free
  • Available
  • Suitable for your individual circumstances

Information may become outdated because of changes to legislation, visa policies, government procedures, employment markets, prices, third-party services, or other circumstances.

You remain responsible for verifying important information before relying on it.


16. Limitation of Liability

To the maximum extent permitted by law, Go Down Under will not be liable for indirect, incidental, special, consequential, or economic loss arising from or relating to your use of our Services.

This may include loss relating to:

  • Employment decisions
  • Travel decisions
  • Visa or migration decisions
  • Financial decisions
  • Loss of income
  • Loss of employment opportunities
  • Visa refusal
  • Travel disruption
  • Business interruption
  • Third-party services
  • Reliance on information contained in our Services
  • Temporary or permanent inability to access our Services

You acknowledge that you remain responsible for the decisions you make based on information provided through our Services.

Nothing in these Terms excludes, restricts, or modifies any rights, guarantees, remedies, or liabilities that cannot lawfully be excluded, restricted, or modified under applicable law, including the Australian Consumer Law.


17. User Responsibilities

When using our Services, you agree to:

  • Provide accurate information where required
  • Keep your account details secure
  • Use our Services lawfully
  • Respect our intellectual property
  • Not share your account with others
  • Not distribute or resell our materials
  • Not attempt to gain unauthorised access to our systems
  • Not misuse our Services
  • Independently verify important information before acting on it

You are responsible for your own decisions and actions arising from your use of our Services.


18. Website and Service Availability

We aim to keep our website and digital Services available and functioning properly.

However, we do not guarantee uninterrupted or error-free access.

Access may occasionally be affected by:

  • Maintenance
  • Technical problems
  • Internet outages
  • Third-party platform failures
  • Software or device compatibility
  • Circumstances outside our reasonable control


19. Changes to Courses and Services

We may update, improve, replace, remove, or modify course content and Services from time to time.

This may be necessary to reflect changes in Australian laws, visa programs, government procedures, technology, employment markets, or industry practices.

Where reasonably possible, we will aim to keep purchased content useful and relevant.


20. Marketing Communications

Where you have subscribed to receive marketing communications, we may send you information about Go Down Under, our courses, products, services, updates, and relevant offers.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided in the relevant communication.

We may continue to send transactional or service-related communications where reasonably necessary to provide Services you have purchased.


21. Privacy

Our Privacy Policy explains how we collect, use, store, and disclose personal information.

By using our Services, you acknowledge that you have had the opportunity to review our Privacy Policy.

Our Services may also rely on third-party platforms such as course hosting, payment processing, email marketing, communication, analytics, and other service providers, which may process information in accordance with their own terms and privacy policies.


22. Suspension or Termination

We may suspend or terminate your access to our Services where you materially breach these Terms, including unauthorised sharing, distribution, resale, or misuse of our intellectual property.

Termination does not affect rights or obligations that arose before termination.

Nothing in this section limits any rights you may have under applicable consumer law.


23. Changes to These Terms

We may revise these Terms from time to time.

The latest version will be published on our website or course platform, together with the applicable “Last Updated” date.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of our Services after an updated version becomes effective constitutes acceptance of the updated Terms, to the extent permitted by law.


24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it valid and enforceable where legally possible.

The remaining provisions will continue to apply.


25. No Waiver

If we do not immediately enforce a right or provision under these Terms, this does not mean that we have waived that right or provision.


26. Governing Law

These Terms are governed by the laws of Western Australia, Australia, subject to any mandatory consumer protection laws that apply to you.

To the extent permitted by law, disputes relating to these Terms or our Services will be subject to the applicable courts of Western Australia.


27. Contact

If you have any questions regarding these Terms & Conditions, our Services, or your purchase, please contact:

Go Down Under
Email: max@godownunder.au
Website: www.godownunder.au